Matalan Overview

Matalan is a British retail company that specializes in clothing, homeware, and lifestyle products. It was founded in 1985 by John Hargreaves and is headquartered in Knowsley, England. Matalan is known for offering a wide range of affordable and stylish products for the whole family.

The company operates both physical stores and an online platform, allowing customers to shop conveniently in-store or from the comfort of their homes. Matalan’s product range includes clothing for men, women, and children, as well as a variety of homeware items such as furniture, bedding, and home accessories.

Matalan Products

Matalan offers a diverse range of products across several categories. Here are some of the main product lines you can find at Matalan:

  • Clothing: Matalan provides a wide selection of clothing for men, women, and children. This includes everyday wear, activewear, formal attire, and seasonal fashion.
  • Footwear: The company offers a variety of shoes for different occasions and age groups. This includes casual shoes, formal footwear, sportswear, and seasonal styles.
  • Homeware: Matalan has a range of homeware products to furnish and decorate various living spaces. This includes items like furniture, bedding, curtains, cushions, lighting, and home accessories.
  • Bedding and Linens: Matalan offers an extensive collection of bedding sets, sheets, duvet covers, pillowcases, and other linens in various designs and sizes.
  • Home Decor: This category includes decorative items such as wall art, mirrors, vases, candles, and other accessories to enhance the aesthetics of your home.
  • Baby and Toddler: Matalan provides clothing, accessories, and essentials for babies and toddlers, including baby grows, bibs, blankets, and more.
  • Beauty and Personal Care: Some Matalan stores may offer a selection of beauty and personal care products, including skincare, makeup, haircare, and grooming items.
  • Accessories: This category includes a variety of accessories such as bags, scarves, hats, gloves, and jewelry to complement your outfits.

Matalan Customer Services

Matalan’s Customer Services is dedicated to assisting customers with various inquiries, concerns, and support needs. They aim to provide helpful and efficient assistance to ensure a positive shopping experience. Here are some of the services and support options that Matalan’s Customer Services typically offer:

  • Contact Information: Matalan provides contact details such as phone numbers and email addresses for customers to get in touch with their support team.
  • Order Assistance: This service helps customers with issues related to placing orders, order tracking, cancellations, and any other order-related inquiries.
  • Product Information: They can provide detailed information about products, including sizes, materials, care instructions, and availability.
  • Store Information: Assistance with finding nearby Matalan stores, as well as details on opening hours and store-specific services.
  • Website Support: Help with using the Matalan website, including navigation, account management, and troubleshooting any technical issues.
  • Promotions and Discounts: Information on ongoing promotions, special offers, and discounts, including any applicable terms and conditions.
  • Complaints and Feedback: Customer Services can address and escalate any complaints or feedback that customers may have about their shopping experience.
  • Product Availability: Assistance in checking the availability of specific products in-store or online.
  • Gift Cards and Vouchers: Information about purchasing, using, and checking the balance of Matalan gift cards and vouchers.
  • Sizing and Fit: Guidance on choosing the right size and fit for clothing and footwear.
  • Account Management: Help with managing customer accounts, including password resets, updating contact information, and addressing account-related issues.
  • Accessibility Support: Assistance for customers with specific accessibility needs to ensure they have an inclusive shopping experience.

Benefits, Features, And Advantages Of Matalan

Here are some of the benefits, features, and advantages of shopping at Matalan:


  • Affordable Pricing: Matalan is known for offering quality products at competitive prices, making it an attractive option for budget-conscious shoppers.
  • Wide Range of Products: Matalan provides a diverse selection of clothing, homeware, and lifestyle products for the whole family, allowing customers to find everything they need in one place.
  • Seasonal Collections: Matalan regularly introduces seasonal collections, providing customers with up-to-date fashion trends and seasonal essentials.
  • Convenience: With both physical stores and an online platform, Matalan offers convenient shopping options, allowing customers to shop in-store or from the comfort of their homes.
  • Family-Focused: Matalan caters to all members of the family, offering clothing and products for men, women, children, and even babies and toddlers.


  • Online Shopping: Matalan’s website provides an easy-to-navigate platform for online shopping, complete with product descriptions, images, and a secure checkout process.
  • Store Locator: The website features a store locator tool that helps customers find nearby Matalan locations, along with details about opening hours and store-specific services.
  • Order Tracking: Customers can track their online orders to stay updated on the status of their purchases.
  • Click and Collect: This feature allows customers to order online and pick up their items at a convenient Matalan store, saving on delivery costs and time.
  • Customer Reviews: Product pages often feature customer reviews, providing valuable insights for other shoppers.


  • Fashionable and Trendy: Matalan collaborates with designers to offer stylish and up-to-date fashion options, allowing customers to stay on-trend without breaking the bank.
  • Quality Assurance: While offering affordable prices, Matalan also maintains a commitment to providing products of good quality.
  • Customer Loyalty Program: Matalan occasionally offers loyalty programs or discount schemes, providing additional savings and benefits to regular shoppers.
  • Accessibility: Matalan’s stores are spread across various locations, making it easily accessible to a wide range of customers.
  • Special Occasion Collections: Matalan often releases special occasion collections for events like Christmas, Easter, and Halloween, providing themed items for celebrations.

Experts Of Matalan

  • Wide range of products: Matalan offers a diverse selection of clothing, homeware, and lifestyle products to cater to various customer preferences.
  • Affordable prices: The company focuses on providing value for money, offering competitive prices on their products.
  • Quality merchandise: Matalan aims to deliver high-quality goods, ensuring customer satisfaction and durability.

Matalan Conclusion

In conclusion, Matalan stands as a versatile and accessible retail destination, offering a wide array of products ranging from clothing to homeware. With its commitment to providing quality items at affordable prices, Matalan caters to budget-conscious shoppers without compromising on style and trendiness. The inclusion of seasonal collections and collaborations with designers keeps its offerings fresh and up-to-date.

Both physical stores and an intuitive online platform provide customers with convenient shopping options, while features like order tracking and click-and-collect enhance the overall shopping experience